Important Phone Numbers
Moving to Southwest Florida? Here's who to call to get your new home up and running. Set up electric, water, trash and internet in your name starting on your closing day.
Electric
| Provider | Phone | Website |
|---|---|---|
| FPL (Florida Power & Light), customer service | 1-888-988-8249 | fpl.com |
| FPL, power outages | 1-800-468-8243 | fpl.com |
| LCEC (Lee County Electric Cooperative) | 239-656-2300 | lcec.net |
Not sure which electric company serves your home? Ask us or check your seller's last bill.
Water and Sewer
| Provider | Phone | Website |
|---|---|---|
| Lee County Utilities, billing | 239-533-8845 | leegov.com/utilities |
| Lee County Utilities, water or sewer emergency | 239-533-8700 | leegov.com/utilities |
| Collier County Utility Billing (water, sewer and trash) | 239-252-2380 | collier.gov |
| Bonita Springs Utilities | 239-992-0711 | bsu.us |
| City of Naples Utility Billing | 239-213-1800 | naplesgov.com |
| City of Fort Myers Utility Billing (24 hours) | 239-321-8100 | fortmyers.gov |
| City of Cape Coral Customer Billing | 239-574-7722 | capecoral.gov |
| FGUA, Lehigh Acres office | 239-368-1615 | fgua.com |
| FGUA, North Fort Myers office | 239-543-1005 | fgua.com |
Trash and Recycling
| Provider | Phone | Website |
|---|---|---|
| Lee County Solid Waste | 239-533-8000 | leegov.com/solidwaste |
| Collier County Solid Waste (through Utility Billing) | 239-252-2380 | collier.gov |
| City of Naples Solid Waste | 239-213-4700 | naplesgov.com |
Natural Gas
| Provider | Phone | Website |
|---|---|---|
| TECO Peoples Gas (smell gas? leave and call 911 first) | 877-832-6747 | peoplesgas.com |
Internet and TV
| Provider | Phone | Website |
|---|---|---|
| Xfinity (Comcast) | 1-800-934-6489 | xfinity.com |
| Hotwire Communications, new service | 833-789-2002 | gethotwired.com |
| Summit Broadband, new service | 833-688-6447 | summit-broadband.com |
Many communities have a bulk internet and TV agreement with one provider. Check with your HOA before you sign up.
County Offices
| Office | Phone | Website |
|---|---|---|
| Lee County Property Appraiser (homestead exemption) | 239-533-6100 | leepa.org |
| Collier County Property Appraiser (homestead exemption) | 239-252-8141 | collierappraiser.com |
| Lee County Tax Collector (property tax, driver license, tags) | 239-533-6000 | leetc.com |
| Collier County Tax Collector (property tax, driver license, tags) | 239-252-8171 | colliertaxcollector.com |
| Lee County Supervisor of Elections | 239-533-8683 | lee.vote |
| Collier County Supervisor of Elections | 239-252-8683 | colliervotes.gov |
Homestead exemption: file with your county Property Appraiser by March 1 of the year after you buy.
Safety and Help
| Who | Phone |
|---|---|
| Emergency | 911 |
| Lee County Sheriff, non-emergency (24 hours) | 239-477-1000 |
| Collier County Sheriff, non-emergency | 239-252-9300 |
| United Way 211 (community help, 24/7) | 211 |
Questions?
Beth Ratliff, Closing Coordinator | [email protected]
Alexandra Walton, Agent & Customer Support | [email protected]
Phone numbers were checked on each provider's website in October 2026 and can change. Please confirm with the provider.